Step by Step Guide on How to Solve Customer Feedback Challenges: Ken Research

The voice of the customer is the most important. As brands seek to differentiate themselves and dominate in a competitive market–it is something that they aim to most pay attention to. The goal is to create products and services that not only fill a gap, but provide a key value to the customer’s way of… Continue reading Step by Step Guide on How to Solve Customer Feedback Challenges: Ken Research

Customer Satisfaction and Loyalty Assessment Survey- Brand Matters: Ken Research

It is a very famous saying that “Customer is the King”!It is so rightly said, that Customer loyalty is something that no one can buy. It can’t be purchased by marketing campaigns or by ads. One has to earn customer loyalty by rendering the best services or products as much as one can. Every business… Continue reading Customer Satisfaction and Loyalty Assessment Survey- Brand Matters: Ken Research

Join Us to Know Why Employee Feedback Is Important To Generate Satisfied Consumers: Ken Research

Employee satisfaction survey is a commanding survey that Human Resource Managers can use to comprehend the level of satisfaction of the employees. This employee happiness survey delivers the management with a direction and know-how of how satisfied are its employees in the office and what are the credible measures they would need to take if… Continue reading Join Us to Know Why Employee Feedback Is Important To Generate Satisfied Consumers: Ken Research

Measuring NPS Is Critical For A Company As It Indicate How Customers Feel About Your Performance And Brand: Ken Research

Net promoter score (NPS) measures the entire consumer loyalty towards the brand. By eliminating the number of detractors from the promoter you will get the NPS score, which indicated how customers feel about your performance and brand. In addition, NPS is thought of as the gold standard metric that measures the customer satisfaction. The NPS… Continue reading Measuring NPS Is Critical For A Company As It Indicate How Customers Feel About Your Performance And Brand: Ken Research