Changing Dynamics of the It Industry in Philippines Market Outlook: Ken Research

The industry of IT and ITES in Philippines has grown more effectively with the effective developments in the technology and techniques of working. Not only has this, in the present era, the primary verticals/segment of ITES segment in this region involve software improvement and publishing, BPO, call centers, production, animation and sales of the hardware…

IT Market In Philippines, Market Analysis & Future Outlook: Ken Research

Philippines IT-BPO Market Segmentation By Type Contact centers were witnessed to dominate the Philippines IT-BPO market with a huge revenue share of ~% in the year 2018P, thereby catering to growing significance of providing omni-channel customer support. A contact center is nothing but an extension of call center with additional services such as VoIP Telephone…